Privacy Policy

Welcome to Palazzo

At Palazzo, we’re dedicated to helping you revolutionize the way you redesign and visualize your home interiors. Protecting your privacy is a fundamental part of our mission. This Privacy Policy outlines how we handle your personal information when you use our mobile application (the “App”). Please review this policy carefully. By using the App, you agree to the terms outlined in this Privacy Policy.

Collection of Your Information

  • We collect various types of information about you:

    • Direct Information: This includes details you provide when you create an account or use our home visualization and staging features.

    • Text Data: Used exclusively for processing requests within the app.

    • Derivative Data: Information our servers automatically collect, like your IP address, device information, and interactions with the app.

    • Financial Data: While we store limited financial data, such as payment card information, most is processed by our payment processor. Review their privacy policy for their data handling practices.

Use of Your Information

  • Your information helps us enhance your experience. Specifically, we use it to:

    • Process and manage your account.

    • Improve the efficiency and functionality of the App.

    • Monitor and analyze trends for an optimized App experience.

    • We do not share or sell your personal or text data with third parties.

Disclosure of Your Information

  • We do not sell your personal information. We may share your information in certain circumstances, like:

    • In response to legal processes.

    • With our trusted service providers under confidentiality agreements.

Tracking Technologies

  • Cookies: We may use cookies to understand and improve App usage.

  • Third-party Tracking: We use third-party services for monitoring App interactions.

Security of Your Information

We take significant measures to protect your personal information. However, no system is 100% secure, and we cannot ensure absolute security.

Third-party Websites

The App may include links to third-party websites. Our Privacy Policy does not extend to these external sites. Please review their privacy policies.

Policy for Children

We do not intentionally gather information from individuals under the age of 13. If you are aware of any such data collection, please inform us immediately.

Contact Us

For questions about this Privacy Policy, contact us at: support@palazzo.com

Financial Data

  • Payment Information: For in-app purchases, we collect payment information such as payment card details. This information is primarily processed by our third-party payment processor. Please refer to their privacy policy for more details on their data handling practices.

  • Security of Payment Data: We prioritize the security of your financial information and implement measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure.

  • Usage of Financial Data: Your financial data is used solely for the purpose of processing your purchases within the App.

Relentless

+33 6 47 94 46 32

1 rue du dessous des berges

75013 Paris - France